Services.
Although our system is really intuitive, we offer training to give you a more in depth look at getting the best from the system. We understand that everyone learns in a different way and at different speeds, so we have used all of the latest training tools available to really help you get your head around your new MIS.
Training options.
Self-Training Via Published Web Clips And Documentation.
An extensive library of videos and support materials means that schools have the option of ‘self training’.
Go Live Day Onsite Training.
We will come to you! Have an expert hands on to guide you through all areas on the go live day.
Group Training - CLUSTERs/MATs/LA.
Bromcom offer group training sessions, this helps to improve time and cost efficiency
Webinar Training.
The most versatile and economical way to train your staff. Just tell us what you want and when
Onsite Training.
We will come to you! Have an expert hands on to guide you through all areas.
Trainer Training.
Our Trainers can come to your school and offer in person training whether to a team or to support an individual, but along with free weekly primary or secondary focused webinars, we offered tailored online webinars and interactive training sessions. Using our own Virtual Learning Environment, we have put together a whole bundle of training aids, including documents, how to videos and support posts.
Support.
We give you the help you need to get set up, a dedicated migration team, that vital team member on site, on the go live day - but it doesn't stop there. We encourage you to join our online community forum, not only full of our customer support team, but the users out there that may have come up with that report or information you need. Regular user group meetings are scheduled, with a guarantee that one will be within an hour drive of you at least once a year and of course we have our user lead development team - submit your ideas and get others behind it to make it happen. Available from 8am-5pm Monday to Friday except Wednesdays 8am-4pm at the end of the phone (020 8290 7177) or via email [email protected] are our team of trained developers and customer support technicians.